Frequently Asked Questions

You can purchase all Farm To Pet healthy dog treats and products on our website. We also sell on Amazon and at several retail stores throughout the US. Click HERE for the list of stores near you.

While we have a larger selection of products and lower prices on our website, we do sell our Chicken and Turkey dog treats on Amazon as an added convenience for many of our customers.

Farm to Pet was founded in 2020 by CEO Jackson Jones and taste tested by his dog, Rooney. The mission was to create a responsibly sourced, single ingredient treat that dogs love. Read more about the Farm to Pet's origin story HERE!

Yes! We enjoy collaborating with many rescues, shelters, bloggers, influencers, ambassadors, schools, fundraisers, and giveaways. Please check out our Collaborations page or email ourpack@farmtopettreats.com for more information, questions, and details on collabing with us in the future.

Join our monthly emailed Newsletter, opt-in to our SMS texting alerts, and follow us on Instagram and Facebook.

You can send us an email at hello@farmtopettreats.com or give us a call at (773) 217-0829.

We do not freeze dry our products, they are dehydrated at 180° and they have all been professionally tested for  bacteria.

Yes! Our treats are less than 3% fat. That said, we recommend that you consult with your dog’s veterinarian for health related questions, diet restrictions and diabetic dog treats.

Yes! We are currently working on a few new options for chicken allergy in dogs but it takes lots of testing to get the perfect formula. Please sign up for our newsletter to be the first to hear about new products in 2024!

Grain-free diets benefit dogs by reducing allergy symptoms, increasing energy, and supporting a healthy coat. We developed our signature grain-free dog treats to help your dog look, feel, and be at their best.

Most turkey and chicken chips have between 6-8 calories, making them a great diet dog treat.

Chicken and Turkey Chips are made from 100% chicken/turkey breast, ground into sausages, frozen, then dehydrated for 10 to 12 hours treats for your dogs. We never fry or bake our treats.

Our chickens and turkeys are free from any other artificial ingredients; they are never raised with hormones, steroids, or antibiotics and are fed a diet without any GMOs, glutens, or animal byproducts.

Absolutely, gluten-free dog treats! They are 100% chicken or turkey breast, depending on your choice of protein.

During checkout, add your discount code in the blank field titled Gift Card or Discount Code. If you have any issues, please don't hesitate to reach out to hello@farmtopettreats.com and we will manually add the discount for you in a form of partial refund.

Yes. If you are having issues, please send an email to hello@farmtopettreats.com and our Customer Success Manager will gladly assist you.

Please reach out to hello@farmtopettreats.com to initiate a refund request.

Yes! Please email hello@farmtopettreats.com, and our Customer Success Manager will assist you with your concern.

When adding a product to your cart, there will be a Subscribe & Save option for available products. You can choose the frequency from there!

You can access your subscription portal here. Additionally, when your subscription order is placed, you will receive a confirmation email that allows you to make changes. Clicking on the link or will take you to your customer portal where you can view your subscription(s), change them, cancel, and more.

We offer an SMS (text message) program for customers to receive updates about subscription orders. When checking out, if you have a subscription-based product in your cart, the option to manage your order via SMS will be available. Be sure to keep that box checked and enter your phone number at check out in order to receive messages about when your next order will ship and much more. You can also modify your order through text!

Yes, please send an email to hello@farmtopettreats.com and our Customer Service Manager will assist you.

We are here to help! Please contact us at ourpack@farmtopettreats.com and we are glad to assist with any questions your may have.

We strive to ship from our facility in Chicago within 24 hours of receiving your order. If you provide an email or phone number, you will receive tracking information once your product has shipped. Typically, our transit time is 2-4 days until the arrival date depending on distance and weather. Additionally, you can check your delivery on our order tracking page.

Farm to Pet provides free standard shipping on all orders at or above $25 (before taxes). A small $3 shipping and handling fee applies to all orders that fall below $25. Send any questions about Farm to Pet's shipping policies at hello@farmtopettreats.com.

Find "Track My Order" under our About Page on our website. If you entered an email during the checkout process, you should also have an email with tracking information. If you still have questions, please feel free to send an email to hello@farmtopettreats.com and we will gladly assist.

We have a Satisfaction Guarantee policy which means if you are not satisfied for any reason, please let us know by contacting hello@farmtopettreats.com and we will refund your purchase.

Farm to Pet ships 100% of our products. Once the product is received by the carrier, you should receive an email (or text) with your shipping status. If you do not receive, please check your spam messages, visit our order tracking page or contact our support at hello@farmtopettreats.com.

Please apply to become a Wholesale partner here. We'll respond to your application for access within 24 hours via email!

Most products that are made by Farm To Pet are available on our Wholesale site. Contact wholesale@farmtopettreats.com for a full list.

Valid brick and mortar stores that focus on pet products. You do not have to be a Pet supply only store, but you should emphasize pets as part of your mix. We are not looking for ecommerce only partners.

Farm to Pet pride's itself on producing single ingredient treats for your pets.  Our chicken chips and toppers are made from chicken breast and the turkey chips and toppers are made from turkey breast as well. We use no other ingredients in our products.

Yes! Please visit here to login. If you have not requested access, please fill out the form here or contact wholesale@farmtopettreat.com with any questions.

Our Chicken Chips only contain one ingredient! Our dehydrated treats are made from 100% chicken breast and nothing else.

You can feed your dog anywhere from 1 to 10 Chicken Chips at a time depending on the size and nutritional needs of your dog. Follow the serving recommendations below are based on your dog’s size, but check with your veternarian if your dog has any special dietary needs:

Small Dog 5-15 lbs ......................... 1-2 Chips*
Medium Dog 16-30 lbs .................. 2-3 Chips*
Large Dog 31-50 lbs ....................... 3-6 Chips*
X-Large Dog 51+ lbs .................... 6-10 Chips*

Each chip contains approximately 6 to 8 calories.

Farm to Pet treats are solid but not necessarily hard like many other treats. They are easy to break apart for training purposes, smaller dogs or even cats.  Many dogs love hearing the “CRUNCH” when they bite into a chip.

No! You do not need to refrigerate our treats. Each bag has a shelf life of at least 18 months and has a use by date listed on the packaging.

Yes! Our treats are less than 3% fat. That said, we recommend that you consult with your dog’s veterinarian for health related questions, diet restrictions and diabetic dog treats.

No. There is no added sugar in our Chicken Chips.

We do not freeze dry our products, they are dehydrated at 180° and they have all been professionally tested for  bacteria.

Yes, turkey is easier on dog's stomachs especially if they have a chicken allergy.

You can feed your dog anywhere from 3 to 10 Turkey Chips at a time, but it depends on the size and nutritional needs of your dog. Please see additional feeding guidelines here. As with all pet treats, you should consult with your veterinarian should you have any specific questions or concerns.

No! You do not need to refrigerate our treats. Each bag has a shelf life of at least 18 months and has a use by date listed on the packaging.

We recommend that you consult with your dog's veterinarian for health related questions and diet restrictions.

There is approximately 1g of sodium in a 4 oz bag of Turkey Chips. The sodium is all naturally occurring in turkey and we do not add any sodium.

No. There is no added sugar in our Turkey Chips.

The Chicken Snack Pack is a smaller package of the same Chicken Chips. Each pack contains 6 chips. They are very handy to grab on the go or gift to a friend. The Snack Packs are the perfect treat for the dog park, gift giving, or when going for walks.

The toppers are made from the same dehydrated chicken that we use for our chips. At our facilities, we make sure that each bag of Farm to Pet treats ships out and arrives fully intact, without a single broken chip. Of course, sometimes chips do break. But instead of throwing away perfectly good products, we grind and repurpose any imperfect-looking treats into the Toppers so they can make their way to where they belong: your dog's tummy!

The Toppers ship in glass jars with plastic shaker lid.

There are approximately 375 calories in the full jar.

"Split" Elk Antlers are the same as "Whole" but they have been cut in half to expose the marrow (the tasty, nutrient-filled center). Dogs will have to chew through the whole Elk Antlers in order to reach the marrow in the middle, so they typically last longer than split. If this is your dog's first Elk Antler, they might take faster to the split version.

We have more chews coming very soon!

Antler sizes vary widely from product to product. Some antlers may be more or less "hard" or dense as others. The size designations of Small, Medium, Large and Giant are based on their weight, not necessarily their dimensions. See here for a size table.

Actually, our antler sizes vary widely from product to product. Some antlers may be more or less "hard" or dense as others. The size designations of Small, Medium, Large, and Giant are based on their weight, not necessarily their dimensions.

Yes, the antler's color change is entirely typical.

The marrow typically becomes a deeper shade of brown when it becomes wet. The porous inside of the antler is called the marrow, so there's no need to be concerned about this normal alteration. When your dog is chewing on something, his saliva may get on it or it may get wet from the rain outdoors.

We do not advise boiling or washing your antler dog bones, as we are talking about them getting wet. Additionally, since it can promote the growth of bacteria or mold, don't place any food—not even peanut butter or broth—on your antler.

When the dog chews, the antlers outside frequently become lighter. 

The Snack Packs area smaller package of the same Chicken/Turkey Chips. Each pack contains 6 chips. They are very handy to grab on the go or gift to a friend. The Snack Packs are the perfect treat for the dog park, gift giving, or when going for walks.

You can feed your dog anywhere from 3 to 10 Chicken Chips at a time, but it depends on the size and nutritional needs of your dog. Please see additional feeding guidelines here. As with all pet treats, you should consult with your veterinarian should you have any specific questions or concerns.

No! You do not need to refrigerate our treats. Each bag has a shelf life of at least 18 months and has a "use by" date listed on the packaging.

You can feed your dog anywhere from 3 to 10 chips at a time, but it depends on the size and nutritional needs of your dog. Please see additional feeding guidelines here. As with all pet treats, you should consult with your veterinarian should you have any specific questions or concerns.

Each chip contains approximately 6 to 8 calories.

Farm to Pet treats are solid but not necessarily hard like many other treats. They are easy to break apart for training purposes, smaller dogs or even cats. We guarantee your pets will love hearing that CRUNCH when they bite into a chip.

No! You do not need to refrigerate our treats. Each bag has a shelf life of at least 18 months and has a "use by" date listed on the packaging.

The Treat Topper Combo consists of one jar of Chicken Treat Toppers and one jar of Turkey Treat Toppers.

The toppers are made from the same dehydrated turkey or chicken that we use for our chips. At our facilities, we make sure that each bag of Farm to Pet treats ships out and arrives fully intact, without a single broken chip. Of course, sometimes chips do break. But instead of throwing away perfectly good products, we grind and repurpose any imperfect-looking treats into the Toppers so they can make their way to where they belong: your dog's tummy!

The Toppers ship in glass jars with plastic shaker lid.

There are approximately 375 calories in the full jar.

The Turkey Snack Packs is a smaller package of the same Turkey Chips. Each pack contains 6 chips. They are very handy to grab on the go or gift to a friend. The Snack Packs are the perfect treat for the dog park, gift giving, or when going for walks.

The toppers are made from the same dehydrated turkey that we use for our chips. At our facilities, we make sure that each bag of Farm to Pet treats ships out and arrives fully intact, without a single broken chip. Of course, sometimes chips do break. But instead of throwing away perfectly good products, we grind and repurpose any imperfect-looking treats into the Toppers so they can make their way to where they belong: your dog's tummy!

The Toppers ship in glass jars with plastic shaker lid.

There are approximately 375 calories in the full jar.

It is 9 in diameter.

Let's chat more about this, please email wholesale@farmtopettreats.com

When determining donation eligibility, Farm to Pet takes into consideration if the requester is aligned with our company's focus on animal health and well-being and a reputable organization.

When determining collaborations with Farm to Pet, we take into consideration whether the requester is aligned with our company's focus on animal health and well-being and is a reputable organization. We evaluate potential collaborations based on a company's brand values, target audience, and potential benefits for both collaborators.  If you have any further questions, please send your message to ourpack@farmtopettreats.com.

The Chips in our ProbaPaw bags are exactly the same as our best selling Chicken Chips.  The difference is that our beautiful packaging was designed by the amazing artist, Alex Proba as part of her ProbaPaws collection.

Live Like Roo is a 501c3 organization that assists animals through a cancer diagnosis by providing financial and emotional support to their owners. Your can read more about their mission to support less fortuante dogs here.

The Chips in our Live Like Roo bags are exactly the same as our best selling Chicken Chips.  The only difference is the packaging.  The dog on the front, Turbo was the winner of a photo contest to raise money for the Live Like Roo organization.

The Chips in our Turkey Feast bags are exactly the same as our best selling Turkey Chips.  The only thing different is Fall festive packaging.  Don't forget about the dogs during this Thanksgiving!

The Chips in our Americana bags are exactly the same as our best selling Chicken Chips.  The only thing different is our fun, patriotic packaging!

The Chips in our Chicago bags are exactly the same as our best selling healthy Chicken Chips.  The only thing different is our packaging - we are proud that 100% of our healthy dog treats are made in our very own Chicago, IL facility.

Farm to Pet gift cards are only available to use at our website: https://farmtopettreats.com 

Absolutely!  Simply select the checkbox next to "I want to send this as a gift" and enter the lucky recipient's email, name and a message.

At this time Farm to Pet only offers electronic gift cards.  When you select "I want to send this as a gift" on the checkout, you can send to any email.  If you wanted, you could send to yourself and then share the code with the receipient. 

Our Turkey and Chicken Chip combo just got even better with this special Valentine's Day edition packaging, complete with a surprise on the back when you pair them together! LOVELY, right?